Frequently asked questions

Our personalised approach, commitment to transparency, and focus on building enduring partnerships set us apart. We don’t just deliver services; we create lasting value through tailored solutions and ongoing support.

We provide a range of services including digital strategy, web and app development, UX/UI design, branding, and ongoing tech support. Our goal is to deliver customised solutions that meet your business’s unique needs.

We work with clients across various industries, including non-for-profit, finance, healthcare, retail, education, and technology. Our adaptable approach allows us to tailor solutions to suit any sector. With over 25 years of combined industry experience, we ensure that our solutions are both innovative and effective.

We develop realistic timelines based on the scope and complexity of each project. Regular updates and clear communication ensure that we stay on track and deliver on time.

We begin with a discovery phase where we understand your needs, followed by a collaborative planning session to define project goals. From there, we move into design and development, keeping you involved every step of the way. Our structured process ensures that we deliver tailored solutions that align with your business goals and culture.

Yes, we provide comprehensive maintenance and support services post-launch. Whether it’s updates, troubleshooting, or scaling, we ensure your systems stay efficient and up-to-date. Our commitment to long-term partnerships means we are always here to support your evolving needs. We also offer managed IT services to simplify IT for small businesses, ensuring efficiency and security.

We follow industry best practices for data protection, including encryption, secure coding standards, and regular security audits, ensuring your information remains safe at all times. Our dedication to cybersecurity ensures that we stay updated on the latest threats and protection measures. We also offer cloud-based device management services to keep your team connected and secure without the fuss.

Absolutely. We specialise in seamless integrations, ensuring that our solutions work harmoniously with your current tech stacks, software, and infrastructure.

Pricing depends on the scope and specific requirements of the project. We offer tailored packages to ensure that your budget aligns with the value delivered. Our goal is to provide cost-effective solutions without compromising on quality.

We follow a rigorous quality assurance process that includes regular testing, client feedback sessions, and continuous optimisation to ensure the highest standards.